EMERGENCY COMMUNICATIONS ACCREDITATION READINESS
Know What Your 911 Center Can Provide Before Accreditation Depends on It.
Your Quick Check identified where you stand. Now go deeper.
The OAS Emergency Communications Accreditation Readiness Assessment provides a structured review of your center's ability to support an agency pursuing accreditation, helping uncover gaps in data, documentation, processes, performance information, and operational capabilities before they become accreditation obstacles.
42 questions. A deeper evaluation. Clear next steps.
WHAT THE ASSESSMENT EVALUATES
Go Beyond “Do We Have the Data?”
Historical Data & Performance
1
Availability, consistency, and accessibility of communications data and performance information over time.
Call Processing & Dispatch
2
The center's ability to provide meaningful information about how emergency calls are received, processed, dispatched, and measured.
Documentation & Operational Practices
3
The processes, records, and supporting documentation that demonstrate how communications operations are actually performed.
Accreditation Support Readiness
4
The center's ability to respond to information requests, explain communications performance, and support an agency throughout its accreditation effort.
The assessment identifies where additional review, documentation, or preparation may be needed without requiring your center to already understand the accreditation process.
WHAT YOU RECEIVE
More Than a Score
The assessment is designed to turn your responses into actionable information, not simply tell you whether your center “passed” or “failed.”
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A structured view of where your communications center appears prepared and where potential gaps or uncertainties exist.
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Identification of the areas that may warrant attention before they become challenges during an agency’s accreditation process.
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Clear direction on what should be verified, strengthened, documented, or explored further.
You leave knowing what deserves attention, not wondering what the 42 questions meant.
WHY OPERATIONAL ADVANTAGE SOLUTIONSBuilt From Real Emergency Communications Experience.
Operational Advantage Solutions brings more than two decades of public safety and emergency communications experience to this assessment.
The framework is informed by firsthand experience leading 911 operations, improving communications performance, supporting accreditation efforts, and working with the data, processes, and operational systems fire departments rely on.
This isn't a generic accreditation checklist. It's built around the realities of the communications center.
EXPERIENCE BEHIND THE ASSESSMENT
25+ Years
Public safety and emergency communications experience
911 Performance
Led measurable improvements in call-answering, dispatch, quality, and operational performance
Accreditation Experience
Firsthand experience supporting fire department accreditation and leading an emergency communications center through IAED ACE accreditation.
Executive Leadership
Experience leading complex emergency communications operations serving multiple public-safety agencies. Our journey has been anything but ordinary.
THE FULL READINESS ASSESSMENT
Know What Needs Attention Before Accreditation Depends on It.
A comprehensive 42-question assessment designed to evaluate your emergency communications center's ability to support a fire department pursuing accreditation.
OAS Emergency Communications Accreditation Readiness Assessment
$795
One-time assessment
Your assessment includes:
✓ 42-question comprehensive readiness assessment
✓ Evaluation across four critical readiness areas
✓ Identification of potential communications gaps
✓ Priority areas requiring additional attention
✓ Recommended next steps
✓ Professional OAS Readiness Summary for internal use
Designed for emergency communications centers that serve an agency pursuing or preparing for accreditation.
Secure one-time payment. Access to the assessment is provided after purchase.
This assessment is an independent Operational Advantage Solutions readiness tool. It does not constitute an accreditation determination, guarantee accreditation, or represent endorsement by any accrediting organization.